Shipping Policy

UAE Delivery

We deliver to addresses across the UAE, including Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

FREE UAE DELIVERY

FREE UAE DELIVERY on orders above AED 400. Orders below AED 400 may include a delivery fee shown at checkout before you pay.

Delivery time

Most UAE orders arrive within 1–5 business days after dispatch. Remote areas may take a little longer. You will receive order confirmation by email.

Order processing

Orders are usually prepared on UAE business days. We may contact you on WhatsApp if an item needs a short delay or a delivery detail is missing.

Handmade in Lebanon

Every product is an authentic Khan Al Saboun item, handmade in Lebanon, then fulfilled for UAE customers.

Secure payments

Checkout uses Shopify’s secure payment methods. Prices are shown in AED.

Delivery issues

If a parcel is delayed, damaged, or marked delivered but not received, message UAE WhatsApp Support at 00971582004098 or email info@khanalsaboundxb.com with your order number.

International orders

This store is focused on UAE delivery. If you need a shipment outside the UAE, contact us on WhatsApp and we will confirm whether it is possible and any extra charges.